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Frequently Asked Questions

Whether AdSysNet Password Manager can be configured without SQLServer/SQLExpress requirement?

      Yes, AdSysNet Password Manager can be configured without SQLServer/SQLExpress requirement. It will act as trial mode and only 50 requests can be processed.

Whether multiple domains/scopes can be managed?

      Yes, AdSysNet Password Manager supports managing unlimited domains or scopes in the network.

Whether the user console need to be installed in all the client workstations?

      No, the user console is a web application and it needs to be installed in a single machine. All the users can access the user console using the corresponding url.

Is it possible to reset the password from the logon screen itself?

      Yes, the pre-logon client allows the users to reset the password from the logon screen itself. Prelogon client needs to be installed on the required workstations. To know more about pre-logon client, please visit logon-screen-password-reset.aspx

Is it possible to have the user interface in local language?

      Yes, the end user pages (reset, update profile, enroll) can be configured with the desired literals. The Admin Console provides the very simple interface to configure the literals in more languages.

Can the HelpDesk Admin reset the password when no request is received from the user?

      The HelpDesk Admin can reset the password for any managed user when no request is received in AdSysNet Password Manager system.